LEGAL

Privacy Policy

Privacy Policy

Sixteen Mile Systems ("we", "us", or "our") operates sixteenmile.ca and provides AI automation services to clients. This Privacy Policy explains how we collect, use, and protect information in connection with our website and our services. Sixteen Mile Systems is a registered operating name of 1001594405 ONTARIO INC.., a corporation organized under the laws of Ontario, Canada.

Sixteen Mile Systems ("we", "us", or "our") operates sixteenmile.ca and provides AI automation services to clients. This Privacy Policy explains how we collect, use, and protect information in connection with our website and our services. Sixteen Mile Systems is a registered operating name of 1001594405 ONTARIO INC.., a corporation organized under the laws of Ontario, Canada.

Information we collect

Information we collect

We collect information in two contexts:

Website visitors. When you visit sixteenmile.ca, we may collect basic technical information such as your IP address, browser type, pages visited, and approximate location. This information is collected through our hosting provider and is used for operational and security purposes only.

Direct contact. When you contact us by email, we collect the email address you contact from and any information you choose to share. We use this only to respond to your inquiry and maintain reasonable business records.

Engagement clients. If you engage Sixteen Mile Systems for services, we collect business information necessary to deliver those services — including data, documents, and access credentials provided to us during the engagement. The handling of client data is governed by the engagement agreement signed at the start of the engagement.

We collect information in two contexts:

Website visitors. When you visit sixteenmile.ca, we may collect basic technical information such as your IP address, browser type, pages visited, and approximate location. This information is collected through our hosting provider and is used for operational and security purposes only.

Direct contact. When you contact us by email, we collect the email address you contact from and any information you choose to share. We use this only to respond to your inquiry and maintain reasonable business records.

Engagement clients. If you engage Sixteen Mile Systems for services, we collect business information necessary to deliver those services — including data, documents, and access credentials provided to us during the engagement. The handling of client data is governed by the engagement agreement signed at the start of the engagement.

How we use information

How we use information

We use information solely for the following purposes:

To respond to inquiries and communicate with prospective and current clients.

To deliver services under engagement agreements with clients.

To operate, maintain, and improve our website. To meet legal, regulatory, and tax obligations under Canadian and Ontario law.

We do not sell, rent, or trade personal information to third parties for marketing purposes.

We use information solely for the following purposes:

To respond to inquiries and communicate with prospective and current clients.

To deliver services under engagement agreements with clients.

To operate, maintain, and improve our website. To meet legal, regulatory, and tax obligations under Canadian and Ontario law.

We do not sell, rent, or trade personal information to third parties for marketing purposes.

Information Sharing

Information Sharing

We may share information with the following categories of recipients, only as necessary:

Service providers we use to operate our business — including hosting providers, email providers, payment processors, accounting services, and AI infrastructure providers. These providers are bound by confidentiality and data protection obligations.

Legal authorities, when required by law, court order, or other legal process, or when necessary to protect our rights or safety.

Successors in interest, in the event of a merger, acquisition, or sale of all or part of the business.

We do not share information with advertising networks or data brokers.

We may share information with the following categories of recipients, only as necessary:

Service providers we use to operate our business — including hosting providers, email providers, payment processors, accounting services, and AI infrastructure providers. These providers are bound by confidentiality and data protection obligations.

Legal authorities, when required by law, court order, or other legal process, or when necessary to protect our rights or safety.

Successors in interest, in the event of a merger, acquisition, or sale of all or part of the business.

We do not share information with advertising networks or data brokers.

Data Retention

Data Retention

We retain information only as long as necessary for the purposes for which it was collected, or as required by applicable law. Engagement-related information is retained for the duration of the engagement and for a period afterward consistent with our legal and tax obligations. Inquiry-related correspondence is retained as long as we may reasonably need it to maintain a business relationship or respond to follow-up.

We retain information only as long as necessary for the purposes for which it was collected, or as required by applicable law. Engagement-related information is retained for the duration of the engagement and for a period afterward consistent with our legal and tax obligations. Inquiry-related correspondence is retained as long as we may reasonably need it to maintain a business relationship or respond to follow-up.

Your Rights

Your Rights

Under Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

Request access to personal information we hold about you.

Request correction of personal information that is inaccurate or incomplete.

Withdraw consent for our use of your personal information, subject to legal or contractual restrictions.

Lodge a complaint with the Office of the Privacy Commissioner of Canada.

To exercise any of these rights, contact us at muhammad@sixteenmile.ca. We will respond within thirty days.

Under Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

Request access to personal information we hold about you.

Request correction of personal information that is inaccurate or incomplete.

Withdraw consent for our use of your personal information, subject to legal or contractual restrictions.

Lodge a complaint with the Office of the Privacy Commissioner of Canada.

To exercise any of these rights, contact us at muhammad@sixteenmile.ca. We will respond within thirty days.

Security

Security

We use reasonable technical and organizational measures to protect information against unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption in transit, access controls, and standard operational security practices. No system is perfectly secure, and we cannot guarantee absolute security of any information transmitted to or stored by us.

We use reasonable technical and organizational measures to protect information against unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption in transit, access controls, and standard operational security practices. No system is perfectly secure, and we cannot guarantee absolute security of any information transmitted to or stored by us.

Cookies and Tracking

Cookies and Tracking

sixteenmile.ca uses minimal cookies — primarily for essential website functionality and basic anonymous analytics. We do not use cookies for advertising or cross-site tracking. You can configure your browser to refuse cookies, though some functionality may be affected.

sixteenmile.ca uses minimal cookies — primarily for essential website functionality and basic anonymous analytics. We do not use cookies for advertising or cross-site tracking. You can configure your browser to refuse cookies, though some functionality may be affected.

Changes to this policy

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this policy reflects the most recent revision. We encourage you to review this policy periodically.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this policy reflects the most recent revision. We encourage you to review this policy periodically.

Contact

Contact

For privacy-related questions or requests, contact:

Sixteen Mile Systems 1001594405 ONTARIO INC.
Email: muhammad@sixteenmile.ca

For privacy-related questions or requests, contact:

Sixteen Mile Systems 1001594405 ONTARIO INC.
Email: muhammad@sixteenmile.ca